Starting on July 7, volunteers will be able to access the Plano ISD volunteer management system, VOLY, to create an account and complete an application, online orientation, and criminal history check. These items need to be completed each school year by volunteers to be eligible for district/school volunteer opportunities. Volunteers can visit plano.voly.org to create a volunteer account and begin this process. 

An email will be sent to the volunteer applicant communicating the status of their application and criminal history search within 3-5 business days of completing these steps. Volunteer approval status can also be viewed by the volunteer by logging into their account. Volunteers will need to complete the online orientation as well to be eligible to volunteer. 

Once approved, they will be able to sign up for volunteer opportunities directly through the VOLY platform at plano.voly.org. Volunteers should be sure to select all of the schools they are interested in volunteering with when asked on their application. This will allow campuses to see their volunteers and their status in the system. These school selections can also be changed by the volunteer by logging into their account at any time.

For technical assistance with your current volunteer account, including your username and/or password, please contact the Plano ISD Help Desk at helpdesk@pisd.edu or (469) 752-8767. 

Thank you for your patience as we transition to a new volunteer management system in order to improve the experience for our volunteers who are valued partners in the success of our students. We greatly appreciate your willingness to invest your time and efforts into supporting Plano ISD students, families and staff. If you have any questions, please contact askPISD@pisd.edu.